Client Success Story
Cleaveland/Price, Inc.See how Synesis helped a high voltage solutions manufacturer impress auditors and employees with Quality365.
Cleaveland/Price, Inc. (C/P) needed a configurable QMS solution that would allow them to improve the quality of their switch products, automation products, line sensors, and RTUs for the high voltage electrical industry. Their old system was comprised of siloed, manual-based processes and homegrown applications that didn’t integrate easily with each other. Time-consuming data retrieval and lack of reporting functionality kept them from reaching their full potential.
Synesis accepted the challenge and implemented a cost-effective and flexible QMS solution developed by our long-term partner, BPA Solutions. By streamlining their document control, calibration, and employee training processes within a centralized QMS system, C/P was able to obtain ISO 9001:2015 certification for the first time.
Industry
High Voltage Solutions Manufacturing
Solution
Training, Document Control, Layer2 for ERP integration, Infowise for workflows
Result
Enhanced product quality, efficient document and training processes, centralized QMS
“Not only do our employees find SharePoint QMS easy to navigate, but the ISO registrar auditors were impressed with the system implementation and ease of use, as well.”
01. About Cleaveland/Price, Inc. (C/P)
Cleaveland/Price Inc. (C/P) designs, manufactures, and services switch products, automation products, line sensors, and RTUs for the high voltage electrical industry.
02. About Synesis
Synesis International has been a trusted partner and business systems’ implementation advisor for manufacturing, distribution, and services industries going on thirty years. Located in Greenville, South Carolina, we support a range of customers located in the Southeast, across the USA and internationally.
03. The Challenge
C/P’s Quality Management System (QMS) was comprised of siloed, manual-based processes and homegrown applications that didn’t integrate easily with each other. Time-consuming data retrieval and lack of reporting functionality forced C/P to look for a centralized QMS solution.
04. The Solution
Synesis focused on building a sophisticated, custom Training Management module based on C/P’s specifications. Synesis also implemented the Document Control module with room to expand to additional functionality such as CAPA, Non-Conformance, Internal Audits, and Change Management.
05. Why Synesis
C/P needed a highly sophisticated training management module that most out-of-box solutions were unable to deliver. Synesis’ expertise and ability to customize in weeks rather than months or years, made us an easy choice for C/P. Cost effective to implement and maintain, Synesis also offered the only solution that leveraged Microsoft’s SharePoint, a business application already utilized by C/P. This drastically cut the learning curve of implementing a new software solution.
06. The Payoff
Synesis implemented a centralized QMS system that streamlined siloed, document record keeping and training management processes. Information can now be distributed/searched easily throughout the organization and managers can ensure that training is accurate and complete. This software was instrumental in C/P’s journey to ISO 9001:2015 compliance.
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Features
Re-Imagine Quality Management
Quality365, implemented by Synesis, helps you re-imagine your approach to quality assurance and risk mitigation.
This next-generation solution has everything you need to immediately improve product quality and reduce risk while saving you time and money.
With built-in collaboration tools, you can ensure company-wide alignment to continuous improvement with a preventive mindset.
Risk Management
Identify potential threats to each process, evaluate severity and prioritize critical risks.
Document Control
Flexible workflows and parallel review for multiple compliance documents.
Training Management
Classify, track, record and store employee training courses and certificates.
NCRs / CAPA
Corrective and preventative actions so you can easily identify and investigate issues.
Why Synesis?
The Synesis Difference
The Synesis team is comprised of accountants, ex-plant controllers, production and inventory managers, industrial and manufacturing engineers and software consultants and developers.
This unique advantage is what allows us to better understand your business’ needs from the board room to the shop floor.
Unmatched Expertise
The Synesis team is comprised of people with direct manufacturing experience.
Client Focused. Results-Driven.
Our clients select Synesis for the value and customer service we deliver. Don’t just take our word for it – hear directly from some of our happy clients.
Proven Success Since 1994
Synesis has been successful at helping businesses with software implementation for over twenty-five years.
Demo
Quality365
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Contact Us
+1 (864) 288-1550
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